Level 28, The Gardens South Tower, Mid Valley City
Kuala Lumpur, Malaysia. Tel: +603 2298 7322

 

Balanced Scorecard Training

Balanced Scorecard is a management measurement system that provides organizations with a process through which their Vision and Strategy can be translated into action.  

 

When fully deployed, the Balanced Scorecard transforms strategic planning from an academic exercise into a fully functional operating plan. It helps to focus the daily actions of employees in a collaborative fashion towards the achievement of organization strategies.

 

With Balanced Scorecard, a more comprehensive measurement tool is made available. This is achieved by adopting a balanced perspective by considering the customer, internal business / organization process and learning and growth aspects besides the traditional focus on financial goals of most contemporary measurement tools. 

 

Course Objectives

  • Balanced Scorecard as a measurement system

  • The Customer perspective

  • The Internal Organization Process perspective

  • The Learning & Growth perspective

  • The Financial perspective

  • Balanced Scorecard as a strategic management tool

  • Developing Performance objectives and measurements through Strategic theme

  • Benefits of Balanced Scorecard

  • Key Success Factors

  • Planning, implementing and sustaining Balanced Scorecard

 

Who Should Attend

  • Senior Management

  • Department Heads